|  CASE STUDY · THREAT INTELLIGENCE · CRITICAL INFRASTRUCTURE

How a grid operator stops treating security advisories as loose PDFs

A Nordic energy operator's security team receives advisories, incident reports, and vendor bulletins from a dozen sources. KnowledgeHub ties each one to the specific assets and prior incidents it actually affects, with lineage back to the original notice.

Advisories, matched to the assets you run.

|  The problem

Clear on its own, unclear for your assets

Vendor bulletins, national CERT advisories, and internal incident reports arrive from a dozen directions, in a dozen formats. Each one, read on its own, is clear enough. What isn't clear without manual work is which of the operator's own assets, which substation, which control system, which vendor contract, a given advisory actually touches.

Analysts cross-reference by hand: read the advisory, check the asset inventory, check whether a similar issue came up before. Done for every bulletin, across every asset class, this doesn't scale to the volume that arrives in a given week. Triage becomes a judgement call about which advisories look serious enough to chase — a guess made under time pressure, with a thin record of why some were prioritised and others weren't.

01

Linked to assets

Advisories and bulletins are linked to the asset inventory and incident history, not just filed by source.

02

Analysts confirm exposure

Agents flag which systems are exposed. Analysts confirm before any action is logged.

03

Traceable assessments

Every assessment traces back to the advisory text, the asset record and the ontology version that connected them.

|  Inside the analyst's day

One advisory, checked against real assets

01 · New advisory

A vulnerability is named

A national CERT names a vulnerability in a control system component.

KnowledgeHub matches it against the asset inventory and incident history as it arrives.

National CERT
02 · Asset match

Where the component is in use

Two substations use the affected component.

The advisory arrives with this context attached: which assets are plausibly exposed, and why.

Asset inventory
03 · History

It has happened before

One of the substations had a related incident flagged eighteen months ago.

The prior incident report is linked to the advisory, with lineage back to the original notice.

Incident reports
04 · Assessment

Prioritised, and logged

The analyst confirms the match instead of building it.

The response is prioritised against real assets, and the assessment is logged with the advisory, the assets and the reasoning.

Assessment log
|  What changed

Attention on what actually matters

  • Faster triage of advisories and bulletins.
  • Each advisory arrives already checked against what the operator runs.
  • Attention goes to what matters for the infrastructure, not what merely sounds urgent.
  • An auditor's question is answered with an asset match and a timestamp.
Sector
Energy & utilities
Region
Denmark / Nordics
Org scale
500–5k relevant seats
Personas
Security operations analysts, OT/IT security engineers, compliance
Products
KnowledgeHub · Case workspace · Graph traversal · Agents
Compliance
GDPR-aligned processing · ISO 27001 posture · configurable retention
|  Next step

Easy to start. Safe to stop.

The pilot runs at a fixed price: we map the workflow, deploy it in your environment and prove it on your own cases. Then you decide.

Fixed price · Fixed timeframe

  1. 01

    Map the workflow

    Two weeks with your people where we document what happens today, including the parts nobody wrote down.

  2. 02

    Deploy in your environment

    Inside your tenancy, on your data residency terms, with no exports and nothing leaving through the side door.

  3. 03

    Prove it under audit

    Controlled evaluation against your own cases with compliance and the process owner signing off before go-live.

  4. 04

    Run in production

    We stay on with retraining, reporting and ongoing oversight for as long as the workflow runs.

Fixed price, Fixed timeframe. 8–12 weeks pilot: Continue (Expand once you know it works) / Stop.