Multi-channel applications
Delivers answers through APIs for your own applications, integrations with the systems you already run, a chatbot, Office integration for Word and Outlook, an MCP server, or a search interface.
API, chatbot, Office, MCP, wherever work already happens.
Two ways this gets used
Customer support that cites sources
Agents resolve faster when suggested replies include verifiable passages from macros, tickets, and docs.
Handle time drops when agents stop tab-hopping. QA teams gain transcripts tied to specific knowledge objects.
- Suggested replies with citations
- Coverage reports on gaps
- Feedback to improve retrieval
ENGINEERING KNOWLEDGE, NOT TRIBAL KNOWLEDGE
Runbooks, incidents, and ADRs stay discoverable as your organisation scales.
Precise technical language matters. Retrieval preserves code tokens, paths, and error strings that keyword search often misses.
- Repo and wiki connectors
- Incident timeline search
- Safe sharing with contractors
Written for these sectors
- SectorsEnergy & utilitiesAsset-linked documents, regulatory evidence packages, and operational knowledge that outlasts shift changes.
- SectorsIndustrial enterpriseIndustrial companies run on specifications, work instructions, maintenance history and supplier contracts spread across ERP, PLM, file shares and inboxes. KnowledgeHub makes that knowledge searchable and citable, without moving it out of the systems you trust.
Deployed together or one at a time
Easy to start. Safe to stop.
The pilot runs at a fixed price: we map the workflow, deploy it in your environment and prove it on your own cases. Then you decide.
Fixed price · Fixed timeframe
- 01
Map the workflow
Two weeks with your people where we document what happens today, including the parts nobody wrote down.
- 02
Deploy in your environment
Inside your tenancy, on your data residency terms, with no exports and nothing leaving through the side door.
- 03
Prove it under audit
Controlled evaluation against your own cases with compliance and the process owner signing off before go-live.
- 04
Run in production
We stay on with retraining, reporting and ongoing oversight for as long as the workflow runs.
Fixed price, Fixed timeframe. 8–12 weeks pilot: Continue (Expand once you know it works) / Stop.